E-Commerce / Artisan Baking Supplies

E-Commerce Site

Enhancing visual appeal for an e-commerce site

Lulu & Stone is an established online store specializing in beautifully designed cookie stamps and cutters. With a massive user base and over 40,000 orders, the company recognized the need to revamp their product detail page and enhance the backend functionality to meet custom requirements and ensure a secure code base. This case study explores the process and outcomes of the website upgrade.

lulu-stone-visual-appeal

Project overview

  • Duration

    2021-2022

  • Services provided

    Software architecture, UI/UX design, Web app development, Legacy application modernization, System integration services, Data migration services

  • Country

    Australia

  • Location

    Melbourne

  • Industry

    E-Commerce / Artisan Baking Supplies

  • Platform

    WooCommerce / WordPress

  • Following

    80,000+ Instagram followers

Project in Figures

1000

Estimated man-hours

7

Team size

3

times Increase in Traffic and Sales

Enhancing design in an ecommerce site- Banner

Technology used in development

With our proficient team at your disposal, you can craft remarkable products that boast complete functionality, stability, and effortless scalability. This will enable you to effortlessly expand your reach and captivate a broader audience

woocommerce

WooCommerce

WordPress

Wordpress

  • Web App Development
  • Website Development
  • Mobile App Development (Android and iOS)
  • iPad App Development

About the project

The Client

Lulu & Stone is a Melbourne-based artisan brand founded by childhood friends Monique and Lisa. The duo combines Lisa’s experience as an award-winning cake decorator with Monique’s expertise as a graphic designer to create premium cookie stamps, cutters, and baking tools.

Each product is lovingly designed and manufactured in their Melbourne warehouse using laser engraving and 3D printing technology. The brand has built a passionate following of 80,000+ Instagram followers who appreciate their minimalist designs and premium quality. Products are hand-polished before shipping, reflecting the founders’ commitment to craftsmanship.

Their product range includes cookie stamps with unique artistic designs, biodegradable PLA cutters, fondant embossers, silicone molds, and baking tools. They also sell through Etsy and are stocked by retailers like Miss Biscuit and Kitchen Jukebox.

The Challenge

Despite strong Instagram engagement and a loyal following, the existing WooCommerce store wasn’t converting visitors at the expected rate. Key issues included:

  • Visual Disconnect: The brand’s beautiful Instagram aesthetic wasn’t reflected in the website. Product photography was inconsistent, and the layout felt generic rather than artisan.
  • Mobile Experience: 70%+ of traffic came from Instagram (mobile), but the site wasn’t optimized for mobile browsing and purchasing.
  • Product Discovery: With hundreds of cookie stamp designs, customers struggled to find specific styles. Categories were broad and search was limited.
  • Page Speed: Image-heavy product pages loaded slowly, especially on mobile connections. Google Page Speed scores were below 50.

Our Solution

Visual Redesign

We created a new design language that matched the Instagram aesthetic: clean backgrounds, consistent lighting, and lifestyle photography showing the stamps in use. Product pages were redesigned to tell a story, highlighting the handmade nature of each piece.

Mobile-First Optimization

The entire shopping experience was rebuilt for mobile. Touch-friendly navigation, swipeable product galleries, and a streamlined checkout reduced friction for the Instagram-to-purchase journey.

Advanced Filtering & Search

We implemented faceted search allowing customers to filter by theme (wedding, baby shower, holidays), style (minimalist, detailed), and product type. Autocomplete suggestions helped customers find what they were looking for faster.

Performance Optimization

Images were converted to WebP format with lazy loading. Critical CSS was inlined, and unnecessary plugins were removed. CDN caching was configured for Australian and international visitors.

lulu-stone-enhancing-visual-appeal

Results

Metric Improvement
Website Traffic 3x increase year-over-year
Mobile Conversion Rate 65% improvement
Page Load Speed 4.2s → 1.8s (57% faster)
Google PageSpeed Score 47 → 84 (mobile)
Average Session Duration +45% increase
Cart Abandonment Reduced by 28%

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Frequently
Asked Questions

Table of Contents

Creating a roadmap to guide the development process and aligning it with your business objectives. Establishing best practices and methodologies to ensure efficient and consistent development.

  • Project plans and direction
  • Defining processes and standards
  • Market research
  • Setting goals

Creating a roadmap to guide the development process and aligning it with your business objectives. Establishing best practices and methodologies to ensure efficient and consistent development.

  • Project plans and direction
  • Defining processes and standards
  • Market research
  • Setting goals

Creating a roadmap to guide the development process and aligning it with your business objectives. Establishing best practices and methodologies to ensure efficient and consistent development.

  • Project plans and direction
  • Defining processes and standards
  • Market research
  • Setting goals